Gilberto Mahumane 8/3/2010

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Hi, I have upgraded Leap to version 2008.0083 on a Win Vista Ultimate SP2 PC. When I start the program I get an Error message: "Exception EDBEngineError in module Leap.exe at 003CBD86. Table is read only". I tried repairing and reinstalling but it doesn't work.
Anyone helps?

Regards, Gilberto

Tory Clark 8/3/2010
 

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Hi Gilberto,

When installing and upgrading, there are 3 things to check on Vista machines.

1. Administrative rights - On all Windows machines, administrative rights can interfere with the proper installation and operation of LEAP.

To download LEAP properly you must be logged in as the administrator (not another user on the same computer) and then you must run LEAP at least once with these administrative rights so that registry keys can install properly.

Next you should set the properties of the LEAP program files folder (C:\Program Files\LEAP) to give full control to all users.

If LEAP is still not running as an administrator, you can right click on the LEAP.exe file and click "Run as Administrator"

2. Language and Regional Configuration Settings - If your PC is configured to a non-US country or non-English language, it is possible that the decimal and comma configurations conflict with LEAP. To check this, go to Control Panel and "Region and Language." On the "Formats" tab, click on "Additional Settings" at the bottom right of the screen. Verify that the decimal symbol is a different symbol from the list separator. If they are different, there is no problem.

If they are the same, you have 2 options.
- Change to the English (USA) configuration
- Manually edit the Region and Language Additional Settings and change the list separator to a new symbol like a semicolon ";"

3. User Account Control - On Windows Vista and Windows 7 machines, User Account Control can occasionally interfere with the download and operation of LEAP.

You can temporarily switch off UAC by going to the "User Accounts" section of control panel and clicking on "Change User Account Control Settings." Then select "never notify." If LEAP then runs OK you can switch UAC back on and gradually try setting an increased level of security in the UAC settings.

Let me know if this solves the problem.

Tory

Gilberto Mahumane 8/4/2010
 

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Hi Victoria, the Leap error on start is fixed now, I just used your 3rd suggestion: User Account Control(UAC). Many thanks, Gilberto