3242 Views
Hi Amrit,
Thank you for the additional information and for sending an error report. Your error report informs me that you currently have version 2011.0.0.12. Please first update to the latest (2011.0.0.15) by going to Help: Check for Updates.
If this does not fix the problem, please check your admin rights as it seems that you are running LEAP as a standard user, not an administrator (see below).
On all Windows machines, administrative rights can interfere with the proper installation and operation of LEAP.
To download LEAP properly you must be logged in as the administrator (not another user on the same computer) and then you must run LEAP at least once with these administrative rights so that registry keys can install properly.
Next you should set the properties of the LEAP program files folder (C:\Program Files\LEAP) and LEAP Settings folder to give full control to all users. For more information on where LEAP files are stored, please go to General: Basic Parameters and click on the folders tab.
If LEAP is still not running as an administrator, you can right click on the LEAP.exe file and click "Run as Administrator"
Best,
Tory