• 156 views | 2 messages Discussion: LEAP
    Topic: Cannot modify the registered userSubscribe | Previous | Next
  • Chen Feng 6/29/2013

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    Dear Sir / Madam,
    I'm an user for LEAP. I have registered LEAP in my PC before,and the expire day of that user ID is 2014-1-7. Now I successfully registered and had my own "User Name"and"Registration Code".So I want to visit LEAP with my own ID.Then I click"Register online" or " Register" to log in the new user,but the system showed me——"Invalid registration information".I can't use my own ID.
    Could you tell me why was that? And can you please tell me how to cancel the old ID and register a new one ?
    Thanks for your kind help!

    Regards，
    Feng Chen
  • Taylor Binnington 7/1/2013
      Best Response

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    3026 Views

    Hi Feng,

    I've sent you an email addressing the problem, since it involves your registration code.

    Taylor