Topic: DOWN LOADING LEAPSubscribe | Previous | Next
John Mumba Chirwa 10/11/2013
2257 Views Hi there!
Since I came back from KTH I have been struggling to download LEAP. Can anyone help please!!!!
Taylor Binnington 10/11/2013
2253 Views Hi John,
Can you tell us a bit more about what's giving you trouble? Have you tried the 'Download Now' button on this page?
http://www.energycommunity.org/default.asp?action=40
If you're not able to access this page, let us know.
Best,
Taylor
John Mumba Chirwa 10/13/2013
2226 Views Hi Taylor,
Am able to access the http://www.energycommunity.org/default.asp?action=40 page. I also got the licence code and am able to see the setup.exe for LEAP after clicking "download now". However when I launch it says "LEAP setup preparing the installshield wizard, which will guide you through the programme set up process. Please wait..........." Extracting LEAP.msi...... Nothing more is happening to allow me to proceed. kindly advise.
Good day,
John
Taylor Binnington 10/15/2013
2218 Views Hi John,
It does sound strange that your installation simply freezes, mid-process - sorry you're having trouble.
I'm not certain what's occurring. One option may be to right-click on LEAP's setup.exe file and select 'Run as Administrator'. It's also possible that there was some an error during the file download (setup.exe) - I would suggest re-downloading this file and trying again.
Sorry to not have a more definite answer at the moment, but I want to make sure there isn't a problem with your setup file!
Best of luck,
Taylor
John Mumba Chirwa 10/26/2013
2195 Views Hi Taylor!
I wish to give feedback on my problem. It looks like the problem is with my Laptop. I have since identified the problem and I will share with Commend Community once I conclude.
Good day!!
John
John Mumba Chirwa 10/28/2013
2192 Views Hi Taylor,
Finally I managed to download LEAP. My Windows7 was corrupt. It was flushed and reloaded and am now enjoying LEAP.
Thank you for your support
John