• 285 views | 8 messages Discussion: LEAP
    Topic: error when linking TEDSubscribe | Previous | Next
  • Mohammad Amin Mahmoudi 8/1/2014

    1631 Views

    hi Taylor
    i am working on a natural gas DSM scenario
    so i only made demand branches for natural gas based application
    but when i link a technology to TED , results have not been shown and an unknown error has been shown instead.
    please tell me what i should do now.
    i also have attached the aria
    thanks for attention
    have a nice time

    aria.png
    Error.png
  • Taylor Binnington 8/4/2014
      Best Response

    1614 Views

    Hi Mohammad,

    I see that you are using an older version of LEAP. Please first update your copy of LEAP to the newest version, by clicking Help: Check for Updates form the main menu.

    If the problem persists, please attach your model to this thread as a *.leap file.

    Best,

    Taylor
  • Mohammad Amin Mahmoudi 8/6/2014
      Best Response

    1598 Views

    hi taylor
    thanks for your reply
    but i am using LEAP version 2014.0.1.8
    i have attached the file in .leap format
    thanks


    Attachments:  kerman scenarios( natural gas).leap [3]
  • Taylor Binnington 8/6/2014
      Best Response

    1593 Views

    Hi Mohammad,

    Yes - you are using an older version of LEAP. As a first step, please upgrade to the newest version, following the instructions in my post above.

    Let me know if the software upgrade resolves the problem.

    Taylor
  • Mohammad Amin Mahmoudi 8/7/2014
      Best Response

    1579 Views

    Hi Taylor
    i am very grateful of your reply
    now i updated LEAP to the version 2014.0.1.14
    but the problem persists an when i add TED branches to the main tree , i confront with an error .
    thanks for your help.
  • Taylor Binnington 8/7/2014
      Best Response

    1577 Views

    Hi Mohammad,

    I am able to reproduce the problem - thank you for pointing it out! We'll work to fix it in the next version of LEAP.

    In the meantime, I was able to resolve the problem by adding all of the necessary environmental loadings (from TED or as individual effects), saving the LEAP area, and then closing and re-opening LEAP. Please try this procedure, and let me know if it works.

    Thank you,

    Taylor


  • Mohammad Amin Mahmoudi 8/7/2014
      Best Response

    1574 Views

    hi Taylor
    i did it and it worked.
    thank you so much for your response.

    Mohammad
  • Taylor Binnington 10/20/2014
      Best Response

    1415 Views

    Dear all,

    This problem has now been resolved in the most recent version of LEAP (version 2014.0.1.18, at the time of writing this post). Please click Help: Check for Updates from LEAP's main menu, to ensure that you are using the most up-to-date version of the software.

    Best,

    Taylor