• 238 views | 2 messages Discussion: LEAP
    Topic: Problem Opening LEAP Subscribe | Previous | Next
  • Zaharin Zulkifli 10/13/2016

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    Hi,
    I already downloaded the new version of LEAP (2015.0.28.0), however I cannot open the LEAP once I finished installed it. Hope you can help me on this matter.

    LEAP2.jpg
  • Emily Ghosh 10/14/2016
      Best Response

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    Hi Zaharin,

    Have you tried uninstalling previous versions of LEAP before installing the new version? If this does not work, try downloading another copy of the setup.exe file in case it was not downloaded properly the first time. (Download from here: https://www.energycommunity.org/default.asp?action=download)

    Hopefully this helps, but please let us know if you continue to receive an error.

    Best,
    Emily