• 145 views | 2 messages Discussion: LEAP
    Topic: Fatal error: Cannot create folder "\LEAP Areas\"Subscribe | Previous | Next
  • Nicholas Gall 4/17/2017

    1 Like

    Hello, in attempting to open LEAP today I've received the following error message. I last had a session open on Thursday, and I shut it down and saved my work normally. No idea why this is happening.

    Capture -LEAP screenshot.PNG
  • Emily Ghosh 4/17/2017
      Best Response

    1 Like

    Hi Nicholas,

    It would be great if you could please provide the following information to help us diagnose the problem:

    1) Have you downloaded and installed the latest version of LEAP (version 2017.0.6.0)?

    2) Can you please send us a copy of LEAP's log file to leap@sei-us.org? The file is typically found at C:\Users\your username\AppData\Roaming\SEI\LEAP\LEAP.log

    3) Did you change the LEAP Areas pathway in Basic Params: Folders last time LEAP was used?

    4) Did you change the "\LEAP Areas" folder name or location since LEAP was closed on Thursday?

    Thanks!
    Emily