• 65 views | 2 messages Discussion: LEAP
    Topic: i can%27t open sankey diagram and i not yet get new licenseSubscribe | Previous | Next
  • Afrizal Abdi Musyafiq 9/28/2017

    dear all,

    i can't view sankey diagram from my LEAP, what i have to do?
    and i not yet get new license from admin because my LEAP was expired, anyone can help me?

    thank you

    605e606c-7412-420a-b4a6-083e6bdea28b.jpg
  • Emily Ghosh 10/5/2017
      Best Response

    Hi Afrizal,

    It looks like your application for a LEAP license was approved on September 30th, so you should have a new license now.

    As for the Sankey Diagram, it appears that you need to update Internet Explorer to version 10 or higher in order to view the diagrams. You can find the newest version of Internet Explorer on the Microsoft website here: https://www.microsoft.com/en-us/download/internet-explorer.aspx

    Hope this helps,
    Emily