• 352 views | 3 messages Discussion: LEAP
    Topic: Inactive Results Screen Subscribe | Previous | Next
  • Maya Pasechnaya 1/29/2018

    Hello,

    When I press Results view I'm getting a screen as attched, with inactive buttons and less options. It doesnt matter which branch on a tree I select. Sometimes it also shows "No results when selecting region "Germany" (or any other region, I have 8 countries). Try again?" Such screen started to appear on Friday, 26/01, before it was working ok, It showed the graphs, tables and calculations. Can you help on this?

    Thank you a lot in advance,
    Kind regards,

    Maya


    screen.jpg
  • Emily Ghosh 2/6/2018
      Best Response

    Hi Maya,

    Sorry for the delay in replying. The cause of the problem is not clear from the screenshot. Are you still experiencing this issue? (I noticed that you posted another forum question regarding optimization results, so am assuming that this problem may have been resolved).

    Thanks,
    Emily

  • Maya Pasechnaya 2/10/2018
      Best Response

    Hi Emily,

    Thank you for the reply. Well, I just created a new area and copied all the data there, and it started working, so no problem any more.

    Kind regards,

    M.