• 214 views | 5 messages Discussion: LEAP
    Topic: Error reading optimization resultsSubscribe | Previous | Next
  • Giorgia Rampazzo 3/15/2018

    Hello,
    since I updated LEAP to the latest version I get this error in showing the results. It never occured before and I don't really know what could be wrong, as I did not change the database's options. I could send the backup file if needed.

    Thank you in advance for your help.


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  • Charlie Heaps 3/15/2018
      Best Response

    Hello Georgia - could you send me your data set as a .leap file (you can create this from the Area: Backup menu). I will take a look to see what is going on. But this seems like it might be a bug.

    Please send as an attachment to Charlie.heaps@sei.org

    Thanks and sorry for the inconvenience.

    Best,

    Charlie

  • Charlie Heaps 3/15/2018
      Best Response

    Hello again Giorgia - This problem should be fixed now. Please download LEAP 2018.1.6. Please do let me know here if this resolves your issue.

    As usual, you can download here: https://www.energycommunity.org/download
    or use the Help: Check for Updates menu option built into LEAP.

    Best,

    Charlie


  • Giorgia Rampazzo 3/15/2018
      Best Response

    Hi Charlie,
    still not working for me. Same error.

  • Charlie Heaps 3/15/2018
      Best Response

    Sorry for the problems - could we do a quick Skype call?