• 184 views | 5 messages Discussion: LEAP
    Topic: LEAP LicenseSubscribe | Previous | Next
  • Blessing Katuka 6/11/2018

    Hie. Are you issuing licences to new users. I forwarded an email to your support team requesting for license but I did not receive any response. Kindly assist
  • Charlie Heaps 6/11/2018
      Best Response

    1 Like

    Thanks for your patience and sorry for any inconvenience due to the unavailability of the licensing pages on the LEAP web site over the last few days.

    Those pages are now available again, so please visit https://www.energycommunity.org/license to request a LEAP license. Make sure you update your user profile before requesting a license. You can do that here: https://www.energycommunity.org/default.asp?action=editprofile.

    For information about the newly redesigned licensing pages and our revised licensing policy, please see the home page story here: https://www.energycommunity.org

    Best wishes,

    Charlie

  • Blessing Katuka 6/11/2018
      Best Response

    1 Like

    Unfortunately the new webpage is not showing the option to request for the license. The I click on " Apply now" option, the webpage is showing this error message "
    "65" is not a valid action for the LEAP web site."
    Kindly assist

  • Charlie Heaps 6/12/2018
      Best Response

    Hi again - This issue should be fixed now. Please try again. Sorry again for the teething problems with the new system!

    Best,

    Charlie

  • Blessing Katuka 6/15/2018
      Best Response

    Hie
    I applied for the license two days ago but I did not receive any response. Kindly assist