• 88 views | 2 messages Discussion: LEAP
    Topic: Fatal error: fail to conect to database with error "NexusDB:nxTransportNP:Cannot locate ot connect to network server.[$C20E/1127B]Subscribe | Previous | Next
  • Chenfei Qu 7/18/2019

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    Dear sir or madam,

    I could use LEAP as usual yesterday. But today when I tried to open LEAP.exe the following message jumped up--

    Fatal error: fail to conect to database with error "NexusDB:nxTransportNP:Cannot locate ot connect to network server.[$C20E/1127B]
    LEAP will now close.

    I tried several times and re-installed the latest version of LEAP, but still this error occurs.

    Could you please help me with it? Thank you very much!

    Chenfei

    捕获.PNG
  • Emily Ghosh 8/20/2019
      Best Response

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    Hi Chenfei,

    Sorry for the delay in responding. Have you tried uninstalling LEAP from "Add or Remove Programs" prior to reinstalling LEAP? If you continue to have problems, please let us know.

    Thanks,
    Emily