• 1159 views | 4 messages Discussion: LEAP
    Topic: LICENSE RENEWAL Subscribe | Previous | Next
  • Charles Mulenga 11/18/2019

    Good day Emily,

    How many days prior to the expiry date can a licence be renewed. I ask this because my licence expire on 4.12.2019. 

    kind regards.

    Charles

  • Emily Ghosh 11/19/2019
      Best Response

    Hi Charles,

    You have to wait until the LEAP software expires to renew your license. Once it expires, go to the LEAP license page here to apply for a new license, which usually takes 24 to 48 hours to be approved. Please ensure that your profile and bio are up-to-date as this information is necessary for obtaining a license. 

    Thanks,
    Emily

  • Charles Mulenga 12/1/2019
      Best Response

    Thank you Emily, this is well noted
  • Charles Mulenga 12/5/2019
      Best Response

    Dear LEAP Team,

    Renewal details received and software activated. Thanks.

    Charles