• 104 views | 2 messages Discussion: LEAP
    Topic: SOLVED New update unables download from FTP site and update control not foundSubscribe | Previous | Next
  • Rita Sousa 3/5/2020

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    I am sorry, I have found out the issue. It regarded the VPN connection limitations.
    Thank you
    RS

    Hi
    Unfortunately with this last update, some features do not seem to work. I checked the firewall and all seems well. When I try to download areas from the internet I get the message "unable to get areas from LEAP FTP site". Additionally, the "check for updates" possibility says "Update control file not found".
    I already uninstalled and installed the program, clearing the settings folder.
    Do you have a suggestion on how to solve this?
    Thank you

  • Charlie Heaps 3/6/2020
      Best Response

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    Thanks for updating us Rita - glad you got it solved. By the way, if you ever have problems with the "Check for Updates" feature you can always just download the full version from the web site, Installing that over the top of an older version also serves to update LEAP.

    Best,

    Charlie