• 186 views | 3 messages Discussion: LEAP
    Topic: LEAP update errorSubscribe | Previous | Next
  • Kyawmoe Aung 8/19/2020

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    Hello LEAP progam experts,

    I have updated LEAP and the error appear after update. Can someone give me a hint or should I uninstall and reinstall the software. Because I can't open LEAP with this error.
    Thanks

    FYI, I am using Window 10, LEAP 64 bit



  • Charlie Heaps 8/21/2020
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    I'm assuming you just updated to LEAP2020.1.16. This may be due to LEAP failing to unzip the dictionary files over the previous version. That in turn may be down to a rights issue. I would suggest doing a full download of LEAP again from here: https://leap.sei.org/download Then run the setup program with full admin rights enabled.

    If this does not work, you may also want to temporarily disable your anti-virus package in case it is interfering with the installation. ESET anti-virus seems to be particularly problematic.

    Good luck!

    Charlie

  • Kyawmoe Aung 8/22/2020
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    Thanks Charlie.

    I have downloaded and uninstalled previous version and reinstalled latest version. It works.

    Thanks for your kind help.

    Best,

    Kyaw Moe Aung