• 222 views | 3 messages Discussion: LEAP
    Topic: Failure to install from the internetSubscribe | Previous | Next
  • Haixia Dai 5/8/2022

    1 Like

    Version: 2020.1.0.61(64-Bit) When click the install from the internet,
    Error message, unable to connect to the Leap FTP site, Error:Socket Error #10054 Connection reset by peer.
    How to solve this problem?Thanks
  • Charlie Heaps 5/19/2022
      Best Response

    1 Like

    Sorry Haixia,

    That feature in LEAP made use of the FTP protocol to list and download various LEAP data sets (areas). Unfortunately our ISP has recently decided to stop supporting FTP, so for now this feature has stopped working. We will try to restore soon using an alternative and more secure protocol.

    Regards,

    Charlie
  • Haixia Dai 5/20/2022
      Best Response

    Hi, Charlie,

    OK, I see, thank you very much for your reply.

    Regards

    Hai-xia