• 297 views | 12 messages Discussion: LEAP
    Topic: DatabaseError - HasLoadShepe not foundSubscribe | Previous | Next
  • Rahmat Al Hasibi 7/19/2022

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    Dear All,
    When I want to create a yearly shape, I get an error message as shown in the picture.



    Any suggestions on this?

    Thank you
  • Charlie Heaps 7/19/2022
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    Sorry for the problem. I'm working on a fix for this. Hopefully won't be long.

    Charlie
  • Joshua Neutel 7/19/2022
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    Seems like I had the same error. Charlie thank you for the update. I tried the update and it still did not work unfortunately. I also tried to uninstall and reinstall LEAP and still no luck. Let us know, thanks for all of your work on it.
  • Charlie Heaps 7/19/2022
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    LEAP 2020.1.67 is posted now. It should fix the error. If you are still encountering a problem, please contact me by email (leap@sei.org).
  • Loong Bing 7/20/2022
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    I have update the soft to the latest version 2020.1.0.67, the issue "HasLoadShape" still exists.

    and updated to 2020.1.0.68, the same error appeared again.
  • Karla Cassandra Borjal 7/21/2022
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    I am following the training Exercise # 1: Introduction to LEAP and encountered a similar problem above

    additionally, since I cannot add a new yearly shape I encountered this prompt regarding the Load Factor.

    What should I do? I cannot access the Results view
    Capture.JPG
  • Charlie Heaps 7/21/2022
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    Karla - please state what exact version of LEAP you are using.
  • Charlie Heaps 7/21/2022
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    Hi all - sorry for these continued problems.

    Could someone email me a data set (as a .leap file) that is showing this issue? Best to send as a dropbox link or a Google Drive link to save problems with large attachments. Please also send a copy of the information in the Help: About screen and the LEAP.log file (which you can find in the LEAP Areas\_Settings folder.

    Please email files to leap@sei.org.

    Thanks!

    Charlie
  • Junping Ji 7/22/2022
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    Hi Charlie, I have sent you the test dataset and other files by email.

    -- Junping Ji
  • Karla Cassandra Borjal 7/22/2022
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    I am using the 2020.1.0.68 update of LEAP,

    the problem still exists.
    Already sent my data set as a .leap file, hope you can help me with my work.

    Thank you!
  • Charlie Heaps 7/22/2022
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    Hi all - thanks for all your help with this. I've finally found the problem. I was assuming the problem was related to a file update but turns out I was "barking up the wrong tree". (Always bad to make assumptions when debugging!) Anyway, yet another new version coming shortly that should finally fix the problem.

    Thanks for your patience and assistance!

    Charlie
  • Charlie Heaps 7/22/2022
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    Should now be fixed. Please get LEAP v2020.1.69 or later here.

    Sorry again for the problems.

    C