• 688 views | 12 messages Discussion: LEAP
    Topic: Error:EnxDatabaseErrorSubscribe | Previous | Next
  • Liu Mingkai 8/24/2023

    Hi, LEAP family

    After adding battery storage in the process, an error occurred in LEAP in scenarios except the current account.
    How can I fix the error?

    Thank you.
  • Charlie Heaps 8/24/2023
      Best Response

    Sorry for the problem. This is probably a temporary user interface glitch. You can usually work past by saving your data set, exiting LEAP and then restarting it. Let me know if that does not help.

    I will try to get this issue fixed in a future release.

    Best wishes,

    Charlie
  • Liu Mingkai 8/25/2023
      Best Response

    Thank you, Charlie Heaps.

    I have tried your suggestion beforing posting, and it didn't work.

    However, today it magically worked! Now this problem doesn't happen in the LEAP.

    Best wishes,

    Mingkai.
  • Charlie Heaps 8/25/2023
      Best Response

    Yes - this bug is very hard to replicate - now you know why I have not fixed it yet! ;)
  • Liu Mingkai 8/28/2023
      Best Response

    ;)
    This window popped up again today, and restarting LEAP didn't work.

    What should I do?
  • Charlie Heaps 8/29/2023
      Best Response

    Please be more precise. For example:

    • What do you mean "LEAP didn't work"?
    • What exact messages do you see in any popup window? From what you wrote, I cannot tell if this is the exact same error, or perhaps a different error in a similar looking message box.
    • Please also give more context such as what exact version of LEAP are you using, and what steps you have taken to try and troubleshoot any problems.
    Before answering, please read these posting guidelines.
  • Liu Mingkai 8/30/2023
      Best Response

    Sorry for the vague problem description, Charlie.

    Let me try to rephrase it.

    The messages in the popup window were the same, as shown in the picture.


    If I chose to restart LEAP, then this error window popped up again.
    If I continued LEAP, this error window stopped popping up only for a while. I'm not sure whether continuing LEAP will affect the calculation results in the future or not,

    This error popped up when I checked or changed the Process of Electricity Generation in the Transformation Module.

    And the system information:
    System Information
    LEAP
    Version: 2020.1.0.102 (32-Bit)
    Dictionary Version: 493
    Program Folder: "D:\LEAP\"
    Areas Folder: "C:\Users\Lenovo\Documents\LEAP Areas\"
    Settings Folder: "C:\Users\Lenovo\Documents\LEAP Areas\_Settings\"
    Instance: 1
    MapWinGIS: No
    Registered for Automation: Yes
    GLPK: 4.65 (64-Bit)
    NEMO: 1.90
    Julia: 1.72
    Registered to: "120181060208@ncepu.edu.cn" until 十月 27, 2023
    User Name: Lenovo
    Current Area
    Area Name: LEAP-ChinaWater_20230818
    Base Year: 2010
    End Year: 2030
    First Scenario Year: 2021
    Scope: [Demand, Transform, Costs, Emissions]
    Scenarios: 1 (REF)
    Regions: 4 (Beijing, Tianjin, Hebei, Other)
    Time Slices: 12 (一月, 二月, 三月, ...)
    Microsoft Windows
    Version: Windows 10 Home China, 64 Bit
    Windows Directory: C:\WINDOWS
    Running as: Administrator
    BDE Installed: Yes
    Excel Installed: Yes
    Word Installed: Yes
    PowerPoint Installed: Yes
    Wine: No
    Screen Resolution: 3840 x 1080 pixels
    Date Format: yyyy/mm/dd
    List Separator: ","
    Decimal Separator: "."
    Thousands Separator: ","
    Internet Explorer: 11.1
    Fonts: Small fonts (100% Scaling)
    Anti-Virus: Windows Defender (Enabled, Up to date)
    Anti-Spyware: Windows Defender (Enabled, Up to date)
    Firewall: Windows Defender (Enabled)
    Computer
    Computer Name: LAPTOP-D0KNH5NI
    User Name: Lenovo
    Workgroup Name: WORKGROUP
    Registered Owner: Lenovo
    Processor Type: 11th Gen Intel Core i7-11800H @ 2.30GHz
    Processor Speed: 2304 MHz
    Number of Processors: 16
    Total Memory: 63.73 GB
    Available Memory: 52.00 GB (32-Bit LEAP limited to 4 GB)
    MAC Addresses: F4-7B-09-F5-25-12
    Disk Size: 200.00 GB
    Free Disk Space: 77.99 GB
    Connected to Internet: Yes
    Locked Keys: NUM


    Thank you!


  • Charlie Heaps 8/30/2023
      Best Response

    Thanks for clarifying Liu. Could you send me your data set so I can take a look at it? Please use the Backup button in LEAP to save your area as a .leap file. Then email me a link to the file. Please send to leap@sei.org. The file may be too large to send as an attachment, so it may be best to send as a link via Dropbox, Google Drive or similar.

    This error is a user interface glitch - it should not affect calculations, but I appreciate it is still very annoying! So if you can share your data set with me that should help me track down and fix it.

    Thanks in advance!

    Charlie
  • Guillermo Garcia 9/3/2023
      Best Response

    Hi, Charlie!

    I'm actually having the same error.

    I'll be sending you my '.leap' file as a reference as well.

    Thank you for your kind support,
    Guillermo GC

  • Charlie Heaps 9/5/2023
      Best Response

    Hi Guillermo,

    I have seen a few reports of this but so far I have not been able to reliably reproduce the issue. Do you have any thoughts on what precise actions/conditions cause it to happen? I suspect it is something to do with how the charts and tables in the botttom-right of the screen get updated after a small delay. This is intentional to try and keep the data editing table above as responsive as possible.

    Please let me know if you can give me any clues and sorry for the problems!

    Charlie


  • Liu Mingkai 9/18/2023
      Best Response

    Sorry for the late response,Charlie Heaps

    I've emailed the file to leap@sei.org. Hope it helps!

    It's good to hear that the error should not affect calculations.

    Thank you!

    Mingkai
  • Charlie Heaps 9/18/2023
      Best Response

    Thanks - hope to look into this issue this week. Sorry for the delay and thanks for your patience.

    Charlie