• 48 views | 2 messages Discussion: LEAP
    Topic: Error messageSubscribe | Previous | Next
  • Jahnavi Shah 2/13/2024

    Why am I not able to see the results?
    Screenshot (468).png
  • Silvia Ulloa 8/14/2024
      Best Response

    Hi! It seems like the model you are trying to run requires running some scripts, and your computer is not allowing those scripts to run. Try checking the following two things:

    1. Go to the settings screen and check the Scripts tab. Make sure the first option is not the one enabled (which would completely disallow scripts), and try changing to one of the other options depending on your preferences.


    2. Register tsc64.dll to make sure Windows scripting functionality is working properly:
    - Open a command prompt as an administrator. One way to do this is to search for "command prompt" in the Windows start menu, right-click on Command Prompt, and choose "Run as administrator."
    - In the command prompt window, enter the following command to change to the LEAP installation directory: cd "c:\Program Files\LEAP"
    - Enter the following command: registerLEAP.bat
    - If you see an error message, try running one of the following commands: regsvr32 /u tsc64.dll or regsvr32 tsc64.dll