Topic: Troubleshooting Activation Issues for Academic LEAP LicenseSubscribe | Previous | Next
Sutinee Choomanee 3/6/2024
To whom it may concern,
Hope this message finds you well.
I am Sutinee Choomanee, a student studying at the Asian Institute of Technology. I have applied for an academic LEAP license and followed the website instructions to download the program. Upon opening the program, I found two issues: (1) A component required for scripting (TSC64.DLL) is not registered with Windows, and the program requested that I register; (2) I encountered registration requirements, such as a password or LEAP registration code. Unfortunately, I couldn't locate these credentials, and the program indicated that there's no valid license associated with my account. As a result, LEAP is currently running in evaluation mode with limited functionality. Could you please assist me in resolving these issues?
Thank you very much.
Charlotte Wagner 3/19/2024
Hi Sutinee,
I believe we have solved you license issue. As for the registering of tsc64.dll, if this problem continues to persist, please follow the following instructions:
1) Open command prompt"-application as an administrator (right click on app to choose "open as an administrator).
2) Run LEAP\leap.exe /regserver
Note that it may be necessary to have LEAP already started (also run as an administrator).
3) In command prompt window, run:
regsvr32 /u LEAP\tsc64.dll
then
regsvr32 LEAP\tsc64.dll
This should resolve your issue.
Best,
Charlotte