• 54 views | 3 messages Discussion: LEAP
    Topic: An error occurred in LEAPSubscribe | Previous | Next
  • SOLOMON TEKLEMICHAEL 2/21/2025

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    Hi,

    While I was attempting to run a BAU scenario, I accidentally shut down LEAP. Since then, I’ve tried to reopen the application, but it seems to encounter a problem during startup.

    It says an error occurred in LEAP, "EnxDatabaseError-NexusDB: <unnamedTnxTable instance>:Table does not exist.Root table "TileServers" not found [$2728/10024]".

    I tried to restart and reinstall again, but still the problem exists.

    Could you please provide me with a solution to fix this issue? I would appreciate any guidance on how to restart LEAP and my work.

    Screenshot 2025-02-21 100130.png
  • Charlie Heaps 2/21/2025
      Best Response

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    Sorry for the problems. A few people have been having this same issue in 2024.1.15. I am investigating and will try to fix in the next release.

    Meantime, please see this thread for a workaround. Scroll down to the bottom of the thread to see instructions from me.

    Good luck!

    Charlie
  • SOLOMON TEKLEMICHAEL 2/23/2025
      Best Response

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    Hi Charlie,
    Thank you so much.I have solved it and now it works.