Dear Sir or Madam,

I hope this email finds you well. I am writing to seek your assistance regarding a technical issue I have been encountering with the NEMO optimization function in LEAP.

Despite multiple attempts to reinstall the latest versions of both LEAP and NEMO, I am still unable to run the optimization feature. What's perplexing is that when I shared my LEAP file with a classmate, he was able to use the function without any problems. This suggests that the issue might be specific to my setup or configuration.

I would greatly appreciate it if you could offer some guidance on how to resolve this. Perhaps there are specific settings or dependencies that I might have overlooked. I am more than willing to provide any additional information that might help diagnose the problem.

Thank you for your time and support. I look forward to your insights.

Best regards,

Lucien Percy